Celebrate Our Freedom...Happy 4th of July!

Freedom is the oxygen of the soul.
Moshe Dayan


Then join hand in hand, brave Americans all!                                                 By uniting we stand, by dividing we fall.
John Dickinson


Dear valued clients and friends,
As we get ready to commemorate and celebrate our nation's Independence tomorrow, I cannot help but think how blessed we are to be living in the United States, to have the freedom, the safety, and protection of rights that so many in the rest of the world are still fighting for.  We all know, though, that these values and privileges we enjoy, and sometimes take for granted, did not come without passion, planning, thoughts, debates, and lots of sacrifice.  The United States has been our family's chosen 'home' since 1980, and we are always very thankful for the opportunities to live peacefully, to earn a decent and meaningful living, and to contribute.

I want to talk a little about another form of protection.  Transworld Systems, one of the nation's largest Cash Flow and Delinquency Management companies,  takes pride in complying with all Federal, State, and local regulations.  Collections is a highly regulated industry, but unfortunately, we often read about news in trade journals about our competitors cutting corners and sued for violating collections laws, which sometimes result in their customers being sued as well.

Here's where Transworld Systems stands above our competitors:
· We follow the guidelines set forth by the FDCPA (Fair Debt Collections Practices Act)
· We are compliant with the TCPA - Telephone Consumer Protection Act.  One of the laws of the TCPA does not permit cell phones to be dialed by auto-dialers(computers).  Therefore, if the primary phone # you provide us for a debtor is a cell phone, we will manually dial that call and deliver a live message during Accelerator and/or Messenger service, which are normally automated calls when a landline is provided.
· We are compliant with HIPAA - Health Insurance Portability and Accountability Act
· We are compliant with individual state laws in all 50 states - some of which require separate state licenses or even brick and mortar offices in those states.
· We perform background checks on all collectors.
· Our collectors take compliance tests every 6 months.
· We have "mystery shoppers" at a law firm to randomly test and provoke collectors to make sure they adhere to all laws during phone calls.
· All of our clients' and debtors' information is stored using the highest levels of security.
· We provide our clients with a written "Hold Harmless" agreement in our contracts, i.e., our clients can never be sued for any action we take on their behalf.

Just as our nation, Transworld Systems cannot remain 'best of breed' without constantly tweaking, improving and innovating over the past 41 years in business.  I am proud to be associated with a company that has strong financial backing from NCO, our corporate parent, an ethical and professional company that places client needs, appreciation and support above all else.  At the end, isn't it great to have a company with the highest recovery rate in the industry working hard for you, so you can recover more, save more, and keep more!

So, celebrate your freedom, and enjoy a Happy and Safe 4th of July, with the beautiful music of Ray Charles!
http://vimeo.com/5447738


Lin Engie
Cash Flow & Delinquency Management Specialist
Transworld Systems, Inc.